Support Intake Form
Support Intake Form: About You / the Company
This form should only be submitted AFTER a Support request has been made at ericaeide.zendesk.com. Thank you.
Website Design by
Support Intake Form: WordPress Admin Credentials
Access to your WordPress dashboard with an administrator account is required for all cases.
WP Admin Login URL
Typically the login page is located at www.YOUR-URL.com/wp-login.php, however, it can vary.
Admin Account Username
* Must be an Administrator account.
Admin Account Password
Support Intake Form: FTP Credentials
Access to your website through FTP is required in most cases. Your web host can supply you with this information if you don't know it.
Support Intake Form: Describe Issues and Goals
Describe your site's current issues or problems.
Desired Goals or Solutions
Describe how you would like the issues or problems addressed. What would you like to see changed?
Describe any other pertinent information.