Support Ticket Please complete this form to submit your support ticket. All replies will be handled via email. Name* First Last Business NameE-mail* Who built your website?*EricaSomeone else, but Erica HAS worked on it beforeSomeone else, and Erica HAS NOT worked on it before Describe the Problem / Upload Screenshots or FilesBrief Summary of the Problem*Urgency Level*CriticalVery UrgentSemi UrgentNot UrgentAdditional InformationDescribe the problem in more detail, including any troubleshooting you've tried.Steps Required to DuplicateDescribe any steps required to duplicate the problem, for example, if the issue is only present on mobile, etc.UploadUpload a screenshot of the problem, or any other pertinent files. Drop files here or Website Login CredentialsWebsite* Admin Username*This MUST be an administrator account.Admin Password* Hosting & FTP CredentialsFTP access is not required for all problems. If you don't know this information, leave this section blank for now.Web Hosting Company*EricaSitegroundFlywheelFTP Host / URLFTP UsernameFTP PasswordCommentsThis field is for validation purposes and should be left unchanged. Name* First Last Business NameE-mail* Who built your website?*EricaSomeone else, but Erica HAS worked on it beforeSomeone else, and Erica HAS NOT worked on it before Describe the Problem / Upload Screenshots or FilesBrief Summary of the Problem*Urgency Level*CriticalVery UrgentSemi UrgentNot UrgentAdditional InformationDescribe the problem in more detail, including any troubleshooting you've tried.Steps Required to DuplicateDescribe any steps required to duplicate the problem, for example, if the issue is only present on mobile, etc.UploadUpload a screenshot of the problem, or any other pertinent files. Drop files here or Website Login CredentialsWebsite* Admin Username*This MUST be an administrator account.Admin Password* Hosting & FTP CredentialsFTP access is not required for all problems. If you don't know this information, leave this section blank for now.Web Hosting Company*EricaSitegroundFlywheelFTP Host / URLFTP UsernameFTP PasswordPhoneThis field is for validation purposes and should be left unchanged.
